Support

Frequently Asked
Questions

Everything you need to evaluate pricing, products, data quality, and execution workflows in the new premium Sales in a Box platform.

Platform & Product Suite

What is Sales in a Box?

Sales in a Box is a premium intelligence platform for complex manufacturing industries. Relationship Explorer connects verified public evidence across trade, customs, contracts, OEMs, suppliers, and procurement to map relationships and surface commercial opportunities.

How do the five products work together?

Teams use MIU to prioritize markets, KPI Explorer to benchmark countries, Executive Report Studio to communicate decisions, Growth Navigator to plan execution, and Smart Market Engine to continuously prioritize next opportunities.

Who is the platform designed for?

It is built for CEOs, commercial and strategy directors, business development leaders, and manufacturing executives in defense, aerospace, robotics, industrial machinery, advanced manufacturing, and other engineering-intensive sectors.

What is the Superuser Program?

The Superuser Program is for chambers, agencies, consultants, and institutions that deploy Sales in a Box across multiple teams, clients, or programs with premium support and scalable workflows.

MIU, Data & Verification

What data sources power your insights?

The platform connects global trade flows, WITS customs and tariff data, government contract awards, OEM and supplier ecosystems, procurement signals, export promotion agencies, and other verified public intelligence sources. Findings are structured and traceable to support review.

How is decision-maker data verified?

MIU and related intelligence layers include verification logic for decision-maker identity, role relevance, and contact quality, including phone, email, and LinkedIn context when available.

Why is HS-code specificity important?

HS-specific analysis aligns tariffs, NTBs, FTAs, and trade-flow signals to your exact product category, so recommendations are operationally relevant rather than generic.

How frequently is intelligence refreshed?

Refresh cadence depends on source dynamics, but high-signal datasets are updated regularly to keep scoring, benchmarking, and recommendations current.

Recommendations & Decision Intelligence

How are recommendations generated?

Recommendations are generated by combining weighted indicators across market access, demand, risk, logistics, company-level opportunity, and strategic fit in a transparent scoring framework.

What does Smart Market Engine add?

Smart Market Engine helps teams compare structured market and relationship signals, review the rationale behind priorities, and focus on opportunities that fit their strategic criteria.

Can our team tune decision criteria?

Yes. Teams can adapt priorities and weighting logic to align with strategic goals, market-entry constraints, and internal risk appetite.

Can we share outputs with leadership?

Yes. Executive Report Studio is designed for leadership communication with premium report formatting, structured narratives, and board-ready summaries.

Contact & Booking

How should we contact your team?

Use the contact form for project context and requirements, or book directly through Calendly for a guided walkthrough.

Why does Calendly sometimes show no openings?

That usually means the selected event has no visible slots under current availability rules, timezone conversion, notice windows, or connected-calendar conflicts. Opening the booking page in a new tab typically gives the full scheduling view.

On-Demand Pricing & Superuser Program

How does pricing work now?

Sales in a Box uses an on-demand model. Sign-up, account access, and MIU are free. You pay a one-time fee only when you choose to discover market actors in a specific market, based on that market's tier.

Why is there no free trial?

Core features like sign-up, account access, and MIU are already free, so there's no need for a trial period — you can explore ranked markets before spending anything. You can also request a demo at any time.

What happens after I purchase market data?

Purchased market-actor data stays in your account for 12 months. After that, you can renew access for €50 per market per year, or refresh the data at any time for €50 per market.

Can we get a custom or enterprise plan?

Yes. Custom needs — bulk markets, dedicated onboarding, enterprise integrations — are available. Contact us, and the Superuser Program remains available for chambers, agencies, and institutions deploying at scale.

Still have questions? We're here.

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